Karina Choudhrie Jewels (“Karina Choudhrie Jewels,” “we”, “us” or “our”) respects your concerns about privacy. Please take a moment to read the following Privacy Policy that explains how we collect, use, disclose, and transfer the personal information that you provide to us, including on this website (“Website”), our digital platforms, and through the services we offer through these platforms (collectively referred to as the “Platforms”), when you visit our Buckingham Gate atelier, or contact our Concierge team by telephone.
Where we offer our bespoke products for sale online or by phone through Karina Choudhrie Jewels, you must read the applicable Conditions of Sale, which will govern the terms and conditions of any such purchases made in this way.
Updates to our Privacy Policy
From time to time, we may update this Privacy Policy. When we do, we will publish the changes on our Website and update the "Last Updated" date.
Information You Provide to Us
To access certain exclusive areas of our Platforms, such as curated collections, you may need to register with us. During the registration process you will be asked to submit personal information about yourself (including your name and address, date of birth, e-mail address and telephone number). By entering your details in the fields requested, you enable Karina Choudhrie Jewels to provide you with the services you select.
- When you purchase products online or by phone, we collect information such as your purchase details and relevant payment information. Our third-party payment processor service provider, Shopify, may also collect billing information, such as your first and last name, email address, phone number, credit card or debit card number, and billing and shipping addresses.
- In addition, we will also collect personal information from you when you correspond with us (for example, if you contact us with a query about a bespoke piece), or when you submit feedback, comments, or any other information through the Website, or when you provide your details when you visit our Buckingham Gate location or contact our Concierge by telephone.
Information We Collect Automatically
We, ourselves, or through a third-party vendor, may collect certain information automatically about visitors to our Platform:
- Technical information, including the Internet protocol (IP) address, browser type, internet service provider, device identifier, your login information, time zone setting, browser plug-in types and versions, operating system and platform, and geographical location;
- Information about your visits and use of the Platforms, including the full Uniform Resource Locators (URL), clickstream to, through and from our Website, pages you viewed and searched for, and page interaction information (such as scrolling, clicks and mouse-overs).
We use this data to remember your information so you will not have to re-enter it, track and understand how you use and interact with the Platforms, and personalize your visit to the Platforms.
How We Use Your Personal Information
We will use the information we collect from you to:
- Manage and fulfill purchase and repair orders, facilitate delivery, and to provide after-sales services;
- Manage our accounts and records;
- Respond to your bespoke and concierge inquiries;
- Send service-related communications, including announcements and administrative messages such as order confirmation and information regarding changes to our policies;
- Identify products and services we think you might be interested in based on your information, such as your purchase history and your previous interactions with us;
- Send you marketing communications relating to us and other third-party partners that we think may be of interest to you, where we have a legitimate basis to do so;
- Conduct market research so that we can continuously improve the high-jewellery services we provide;
- Undertake credit checking, prevention of fraud and other prohibited or illegal activities as part of our efforts to keep our Platform and services secure.
Cookies and Other Tracking Technologies
Like most premium platforms, Karina Choudhrie Jewels uses tracking technologies like web beacons or pixels on our Website or other Platforms. A web beacon links web pages to servers and may be used to transmit information collected through Cookies back to a web server.
- First party cookies are served directly by Karina Choudhrie Jewels to your computer. They are used only by Karina Choudhrie Jewels to recognize your device when it revisits our Platforms.
- Third party cookies are served by a third-party service provider on our Platforms and can be used by the service provider to recognize your device. Third party cookies are most commonly used for platform analytics.
Technical Cookies
These Cookies are essential to provide you with services available through this Platform and to use some of its features, such as access to secure areas. Disabling these Cookies will encumber our Platform’s performance.
Functionality Cookies
These Cookies serve a variety of purposes related to the presentation, performance, and functionality of this Platform. For example, some of these cookies enable visitors to specify language or currency preferences.
Analytical Cookies
These Cookies, including those from third parties (such as Google Analytics or PostHog), are used to collect information about how visitors use our Platform. The information gathered does not identify any individual visitor directly and is aggregated to help run our Platforms more efficiently and gather broad demographic information.
Sharing Your Information
We do not share personal information about you with other people or non-affiliated companies except under the following circumstances:
- We will disclose your personal information to third party providers for the purposes of providing online and other payment services, handling credit checks and fraud prevention, and any other services required (such as order fulfillment, web hosting, and analytics).
- We will disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation.
- We will disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business.
EU Data Subject Rights
Under the General Data Protection Regulation (“GDPR”), if you are an EU resident and we are processing your personal information, you have the following rights:
- Right of access: You have the right to request a copy of the information that we hold about you.
- Right of rectification: You have the right to have information that we hold about you that is inaccurate or incomplete corrected.
- Right to be forgotten: In certain limited circumstances, you have the right to request that we erase from our records the information that we hold about you.
- Right to withdraw consent: If you have provided consent for the processing of your information you have the right to withdraw that consent at any time.
State Privacy Rights
For our customers residing in California, Virginia, Colorado, Connecticut and Utah, state law grants you additional rights under applicable law. As a resident of these jurisdictions, you may have certain rights to delete any personal information about you which the business has collected from you, to request that a business that collects personal information about you disclose to you certain information, or to opt-out of the sharing of personal information with third parties for marketing purposes.
Contact Us
If you have any questions or comments about this Privacy Policy, privacy matters generally, or wish to exercise your rights regarding your personal information, please contact our concierge team at:
enquiries@kandcolondon.com
Karina Choudhrie Jewels
Buckingham Gate Atelier
London, UK